Hotel Kempinski Hotel Cancun, Cancun, Mexico

75 photos

360° panorama

75 photos

Kempinski Hotel Cancun

$$$$

Overview

Featuring Wi-Fi in public areas, Kempinski Hotel Cancun is merely 0.7 km from Backstage Theatre. This resort also offers a bureau de change and a cash machine and private parking on site.

Location

The accommodation sits in the heart of Cancun, only minutes from H Roof. Dolphinaris Cancun Recreation Center is only a 6-minute stroll from the stylish hotel, and Chac Mool Beach is a 10-minute ride away. The own beach is nearly a 5-minute walk away. 15 minutes by car from Coco Bongo is a perk for guests staying at the 5-star Kempinski Hotel Cancun.

For those travelling from afar, Cancun airport is 21 minutes' drive away.

Rooms

Furnished with a writing table, the 363 rooms also include such conveniences as Wi-Fi, along with coffee/tea making equipment. They have a modern interior. Staying at this exclusive hotel, guests can enjoy view of the pool.

Eat & Drink

Breakfast is served in the restaurant each morning. The à la carte Sushi restaurant is a great feature of the Kempinski Hotel. This Cancun property has a sushi bar with refreshing drinks. There is a restaurant serving Italian food only a 5-minute stroll away.

Leisure & Business

An extra charge applies to massage therapy and spa therapy. This Cancun hotel offers a fitness studio as well as a wellness centre and a spa lounge for guests to enjoy their stay. The Kempinski Hotel Cancun provides horseback riding, tennis, and golf for an active pastime. Onsite treatments include body wraps, body scrub, and body treatments along with a steam room, a hot tub, and sauna facilities.

Good to know

Check-in/Check-out

from 15:00-23:59

until 12:00

Amenities

Private parking is possible on site at USD 20 per day.

Wireless internet is available in public areas for free.

Other information

Breakfast

A full breakfast is served at the price of US$40 per person per day.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Languages

English, Spanish, Japanese, Russian

Building

Year renovated:2006

Number of floors:9

Number of rooms:363

Former name

The Ritz-Carlton, Cancun

Price calendar

Check availability and prices for your dates now!

Rooms and availability

55 photos

Deluxe Seafront Double Room

Room size:

41 m²
Bed options:

2 Double beds

Bathtub
Balcony

room details +

88 photos

Deluxe Seaside Double Room

Room size:

41 m²
Bed options:

2 Double beds

Bathtub
Balcony

room details +

77 photos

Deluxe Seafront King Room

Room size:

41 m²
Bed options:

1 King-size bed

Bathtub
Balcony

room details +

Show 12 more room typesLess

Facilities

Main facilities

Free Wi-Fi

Free Wi-Fi in public areas

Parking

USD 20 per day

24-hour services

24-hour reception

24-hour security

Babysitting

Babysitting/Child services

Swimming pool

Outdoor swimming pool

Heated swimming pool

Air conditioning

Facilities for kids

Children's play area

Kids club

Children's buffet

Private beach

Beach access

Private beach

Sun loungers

Sports & Fitness

Fitness centre
Tennis court
Golf course
Yoga class
Sports trainer

Services

Paid shuttle service
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Babysitting/Child services
Children's buffet
Children's play area
Kids club

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Beach access
Sun loungers
Live entertainment
Garden area
Spa & wellness centre
Solarium
Sauna
Steam room
Jacuzzi
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Shallow end

Room view

Ocean view

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Separate tub and shower
Bathroom telephone

Show all facilitiesHide facilities

Essential information about Kempinski Hotel Cancun

💵 Lowest room price	318 C$
📏 Distance to centre	10.9 km
🗺️ Location rating	9.0
✈️ Distance to airport	18.1 km
🧳 Nearest airport	Cancun, CUN

Location

Address

The address has been copied.

Retorno Del Rey 36, Cancun, Mexico, 77500

Map view

Retorno Del Rey 36, Cancun, Mexico, 77500

City landmarks
Nearby
Restaurants
Hotels nearby

Mall

La Isla Shopping Village

2.1 km

Museum

Mayan Museum of Cancun

2.3 km

CancunMexico

Avenida Kukulkan

1.2 km

Museum

Museo Subacuatico de Arte

720 m

Mall

Luxury Avenue

1.1 km

Blvd. Kukulcan km 12.5

Museo Sensorial del Tequila

1.1 km

Mall

Kukulcan Plaza

1.0 km

Beach

Playa Marlin

1.6 km

Shopping Area

Luxury Avenue Cancun

900 m

Aquarium

Interactive Aquarium

2.0 km

Museum

Cancun Wax Museum

2.0 km

Blvd. Kukulcan Km 12

Yamil Lu'um Archeological Site

2.1 km

Punta Nizuc - Cancun 1835

Scorpion's Temple ruins

2.1 km

BLVD Kukulkan KM 6.5

Extreme Games Cancun

1.0 km

Blvd. Kukulcan 13

Marlin Beach

1.2 km

Shopping Area

Fashion Harbour

1.8 km

Mall

La Madonna

1.9 km

Park

arte Garden

2.0 km

Blvd. Kukulcan Km 4 Hotel Zone

Museo de Arte Popular Mexicano

3.0 km

Museum

Parque Maya Cancun

2.4 km

Benito Juárez

Laguna Nichupte

2.7 km

Beach

Playa Delfines

3.8 km

Blvd. Kukulcan

Parque Ventura Cancun

3.0 km

Blvd Kukulcan Km 17 Zona Hotelera

El Rey Archaeological Zone

3.8 km

Blvd. Kukulcan

Iberostar Cancun Golf Course

3.5 km

Chetumal Km 36. 5

Water Park at The Grand

3.6 km

Night club

Coco Bongo

4.9 km

Blvd. Kukulcan Km 9

Cancun Convention Center

5.1 km

Blvd. Kukulcan

Dolphinaris Cancun

500 m

Night club

H Roof

430 m

Restaurant

The Club Grill

10 m

Restaurant

Fantino

10 m

Restaurant

Lobby Lounge at Ritz Carlton Cancun

10 m

Restaurant

Puerto Madero

360 m

Restaurant

El Cafe Mexicano

30 m

Restaurant

Harry's

430 m

Restaurant

Casitas

30 m

Restaurant

Nebbiolo Ristorante

330 m

Restaurant

Olio

340 m

Restaurant

Secrets The Vine Cancun

340 m

Secrets The Vine Cancun (Adults Only)

8.8 Great | 204 reviews359 m

The Royal Sands Resort & Spa

8.2 Great | 161 reviews579 m

Jw Marriott Cancun Resort & Spa

9.0 Perfect | 232 reviews623 m

Marriott Cancun, An All-Inclusive Resort

8.1 Great | 264 reviews832 m

Paradisus Cancun All Inclusive

7.7 Very good | 220 reviews1.1 km

Fiesta Americana Condesa Cancun

8.5 Great | 284 reviews1.5 km

Live Aqua Cancun - Adults Only - All-Inclusive

8.9 Great | 224 reviews1.6 km

The Westin Lagunamar Ocean Resort Villas & Spa Cancun

8.6 Great | 378 reviews1.9 km

Canopy By Hilton Cancun La Isla

8.6 Great | 158 reviews2.2 km

Emporio Cancun

8.1 Great | 454 reviews2.3 km

Armar House, All-Inclusive

8.1 Great | 310 reviews2.4 km

Hilton Cancun Mar Caribe All-Inclusive Resort

8.4 Great | 272 reviews2.5 km

Hotel Nyx Cancun

8.0 Great | 432 reviews2.5 km

The Royal Islander - An All Suites Resort

8.1 Great | 223 reviews2.7 km

Hyatt Zilara Cancun (Adults Only)

8.9 Great | 268 reviews3.1 km

Reviews of Kempinski Hotel Cancun

8.4 /10

Great

Verified reviews

All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.

#44 of 272 hotels in Cancun

Location9.0

Rooms9.8

Service9.4

Dining9.0

Facilities8.2

Guest reviewsWrite a Review

missingKempinski Hotel Cancun

K

Keith

United States

left 4 reviews

Wrote a review on 25 Jan

Perfect

Recommends the hotel

Location10.0

Rooms10.0

Service10.0

Dining10.0

10

room

staff

service

Couldn't recommend more for a holiday

Spacious room, attentive staff, with excellent pool service and well-prepared meals available throughout the day at the club level, enhanced our stay and made it truly enjoyable. the hotel is conveniently located just 20 km from the airport.

Everything was just perfect.

0 Helpful

Date of stay: December 20245 nightsCoupleClub Seaside Double
missingKempinski Hotel Cancun

J

John

United States

left 1 review

Wrote a review on 12 Nov

Great

Recommends the hotel

Location9.0

Rooms9.0

Service10.0

Dining7.0

8.0

excellent service

stunning views

limited options

dietary restrictions

All my thoughts, no sugarcoating

This hotel provides a beautiful setting with direct beach access and an outstanding breakfast buffet. Staff genuinely care about guests, creating a comforting atmosphere. Yet, options can be limited for specific diets like pescatarian. The room was elegant, with breathtaking ocean views, but more variety in dining would elevate the experience further.

0 Helpful

Date of stay: October 20244 nightsSingleDeluxe Seafront King Room
missingKempinski Hotel Cancun

R

Richard

United States

left 1 review

Wrote a review on 04 Oct

Perfect

Recommends the hotel

Location10.0

Rooms10.0

Service10.0

Dining10.0

10

room upgrade

Staff surprised us with a room upgrade!

0 Helpful

Date of stay: September 20242 nightsCoupleDeluxe Seaside King Room
missingKempinski Hotel Cancun

E

Erik

United States

left 1 review

Wrote a review on 27 Aug

Perfect

Recommends the hotel

Location9.0

Rooms9.0

Service10.0

Dining9.0

10

beachfront

poolside relaxation

tasty meals

loud music

Our family had an awesome time with great amenities like the beachfront and poolside relaxation while enjoying some tasty meals. The overall vibe was super chill, and it was always nice to unwind at the jacuzzi after a long day. Just a heads-up, the music by the pool could be a bit loud, but it didn't ruin our fun at all. 🎉

0 Helpful

Date of stay: July 20249 nightsFamily with childrenDeluxe Seaside King Room
missingKempinski Hotel Cancun

G

George

United States

left 1 review

Wrote a review on 27 Jul

Very good

Recommends the hotel

Location7.0

Rooms7.0

Service8.0

Dining9.0

7.0

amazing breakfast

beautiful property

unexpected bill

We had a lovely stay at this beautiful property. The breakfast was truly amazing, with an impressive selection that exceeded my expectations. However, I was a bit disappointed when it came time to check out, as I was suddenly hit with a bill for a rollaway bed they had offered as a courtesy, which I ended up not using. Overall, I would definitely consider going back!

0 Helpful

Date of stay: June 20242 nightsFamily with childrenDeluxe Seaside King Room
missingKempinski Hotel Cancun

T

Troy

United States

left 16 reviews

Wrote a review on 12 Jul

Perfect

Recommends the hotel

Location9.0

Rooms8.0

Service10.0

Dining9.0

9.0

excellent spa

outdoor swimming pool

This place suits me perfectly! I love the outdoor swimming pool, free wi-fi, and the excellent spa services. The staff helped me with dining recommendations during my first stay, which I still remember fondly. I highly recommend this hotel for a relaxing holiday.

0 Helpful

Date of stay: June 20245 nightsSingleDeluxe Seafront King Room
missingKempinski Hotel Cancun

L

Louis

United States

left 1 review

Wrote a review on 26 Jun

Great

Recommends the hotel

Location9.0

Rooms8.0

Service9.0

Dining6.0

8.0

outdoor pool

attentive staff

dining options

Excellent outdoor pool and attentive staff made the stay enjoyable. The lack of variety in dining options for kids was disappointing. Really liked the beach and live music at night.

0 Helpful

Date of stay: June 20245 nightsSingleDeluxe Seafront King Room
missingKempinski Hotel Cancun

H

Hans

United States

left 2 reviews

Wrote a review on 21 Jun

Very good

Recommends the hotel

Location8.0

Rooms8.0

Service9.0

Dining8.0

7.0

stunning views

incredible service

mattress quality

inconsistent information

The hotel has stunning views and incredible service, but some aspects fell short, like the lack of mattress quality on beach chairs and inconsistent information about the resort fee. Still, it manages to offer a relaxing experience overall, making it a decent choice for a getaway.

0 Helpful

Date of stay: May 20245 nightsOcean View Room
missingKempinski Hotel Cancun

J

Jacqueline

United States

left 8 reviews

Wrote a review on 16 Jun

Perfect

Recommends the hotel

Location8.0

Rooms9.0

Service10.0

Dining7.0

9.0

outdoor pool

attentive staff

limited dining options

Great outdoor pool and attentive staff made for a fantastic stay. Limited dining options.

0 Helpful

Date of stay: June 20244 nightsFamily with childrenDeluxe Seaside King Room
missingKempinski Hotel Cancun

B

Bill

United States

left 2 reviews

Wrote a review on 25 Mar

Great

Recommends the hotel

Location9.0

Rooms7.0

Service9.0

Dining8.0

8.0

friendly staff

classy atmosphere

For couples seeking a classy beach vibe

Had a great time appreciating the classy atmosphere while basking in the sun. The staff was super friendly and even helped me sort out a small hiccup with room service, bringing us our drinks right at the beach!

It wasn't exactly budget-friendly, but for the quality, it felt just right.

0 Helpful

Date of stay: March 20247 nightsCoupleDeluxe Seaside King Room

FAQ about Kempinski Hotel Cancun

What are the top attractions to visit while staying at the stylish Kempinski Hotel Cancun?

Staying at the stylish Kempinski Hotel Cancun, you will be 10 minutes' drive from Mayan Museum of Cancun and 7 km from Scenic Tower Cancun. If you are willing to explore even more landmarks in Cancun, consider checking out Chac Mool Beach set 4.9 km away.

What interesting sites can I visit not far from the stylish 5-star Kempinski Hotel Cancun?

Guests of the stylish 5-star Kempinski Hotel Cancun can visit H Roof (just next door to the accommodation), or Dolphinaris Cancun Recreation Center placed 6 minutes' walk away.

Does the Cancun resort provide an airport shuttle?

Shuttle is one of the services offered by the Cancun resort. Please inform the hotel staff about your estimated arrival time.

Is there a parking at the resort?

Yes, the resort features a private parking lot on site.

What are our dining options during the stay at Kempinski Hotel Cancun?

Guests of Kempinski Hotel Cancun can dine just outside the property in a highly rated—9/10 according to reviews—restaurant Nebbiolo Ristorante offering Italian cuisine.

Can I have breakfast at Kempinski Hotel Cancun hotel?

Yes, guests can enjoy breakfast, served daily in the restaurant of Kempinski Hotel Cancun hotel.

What time is check-in and check-out at Kempinski Hotel Cancun?

Guests of Kempinski Hotel Cancun can check in from 15:00 to 23:59 and check out from 12:00.

What payment methods are available in Kempinski Hotel Cancun?

At Kempinski Hotel Cancun, you can pay using Mastercard, Visa, and American Express.

What room types are available at Kempinski Hotel Cancun hotel?

Presidential Suite, Presidential King Suite, and Club Room are among the room types available at Kempinski Hotel Cancun hotel.

Which amenities are included in the rooms at Kempinski Hotel Cancun?

Every room at Kempinski Hotel Cancun includes Wi-Fi as well as a personal safe for guests' security.

Is Kempinski Hotel Cancun accessible to people with disabilities?

Yes, wheelchair access and rooms with accessible facilities are provided at Kempinski Hotel Cancun for guests with special needs.

Does the Cancun hotel offer facilities for business travellers?

Yes, for business travellers the Cancun hotel provides a xerox and a work desk.

Which facilities are available in Kempinski Hotel Cancun?

Kempinski Hotel Cancun is equipped with currency exchange and a cash machine as well as a safe deposit box and 24-hour security for safety purposes.

Is there a swimming pool in Kempinski Hotel Cancun?

Yes, Kempinski Hotel Cancun features a heated swimming pool.

Best-Rated Kempinski Hotels around Cancun

Kempinski, a renowned luxury hotel brand, values its guests and offers exceptional services that cater to their every need. As a guest, you can indulge in world-class cuisine, unwind in lavish spa treatments or relax in state-of-the-art fitness centers. Impeccable attention to detail and warm hospitality will ensure a memorable stay for you at Kempinski.